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Privacy Policy – Devil In The Detail
 
Last Updated: 9th February 2026
 
Devil In The Detail (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, contact us, or use our services.
 
1. Who We Are (Data Controller)
 
Devil In The Detail
Castlelaurie Street, Falkirk, FK2 7XJ
Email: devildetail77@gmail.com
Website: www.devilinthedetail.uk
 
We act as the Data Controller for your personal information.
 
2. Website Hosting – Wix.com

This website is hosted on the Wix.com platform.
Wix.com provides the online tools that allow us to promote and deliver our services.
 
Your personal data may be stored through:
 

  • Wix.com’s secure servers

  • Wix’s data storage and applications

  • Encrypted databases behind firewalls

 
Wix may process data in the UK, EU, USA, or other regions with appropriate safeguards.
 
3. Information We Collect
 
Information You Provide to Us
 
When contacting us or requesting a service, we may collect:

  • Your name

  • Email address

  • Phone number

  • Address (for mobile detailing services)

  • Vehicle details

  • Booking information

  • Any message submitted via contact forms, email or social media

 
 
Information Automatically Collected
 
When you browse the website, Wix may automatically collect:
 

  • IP address

  • Device type & browser

  • Pages viewed

  • Time spent on the website

  • Cookies and tracking data (see Section 9)

 
Payment Information
If you make a payment online or via invoice:
 

  • We do not store any card details

  • Payments are securely processed by:

    [Stripe / PayPal – add whichever applies]

 
 
4. How We Use Your Data
 
We use your information for:
 

  • Responding to enquiries

  • Providing quotes

  • Managing appointments and delivering services

  • Customer service communication

  • Improving website performance

  • Marketing (only if you opt in)

  • Legal, tax and accounting purposes

 
We never sell or trade your personal data. 

5. Legal Basis for Processing (UK GDPR)

We process your data based on one or more of the following:
 

  • Contract – to supply the service requested

  • Legitimate Interests – improving services and preventing fraud

  • Consent – for marketing and non-essential cookie usage

  • Legal Obligation – tax and compliance documentation

 

6. How We Store & Protect Your Information
  
We take reasonable measures to protect your data, including:
 

  • Secure servers & firewalls

  • SSL encrypted communication

  • Password-protected systems

  • Access limited to authorised staff only

 
Personal data is kept only as long as necessary for the purpose collected unless the law requires longer retention.

 
7. Sharing Your Information
 
We may share your information with:
 

  • Wix.com (hosting and platform provider)

  • Email and communication systems

  • Payment processors

  • Accountants or professional advisors

  • Legal authorities where required

  
All third parties must handle your data securely and lawfully. 
 

8. Marketing & Communications

If you choose to subscribe or opt-in:
 

  • We may send updates, promotions, or service information

  • You can unsubscribe at any time by contacting us or using the link included in emails

 
 We do not send marketing messages without your consent.

 
9. Cookies & Tracking Tools
 
 
Our website uses cookies for:
 

  • Website functionality

  • Performance and analytics

  • Security and fraud prevention

 
You may manage or disable cookies via your browser settings.
 

10. External Links 
 
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
 

11. Your Rights (UK GDPR)
 
You have the right to:
 

  • Request a copy of your personal data

  • Correct inaccurate information

  • Request deletion (right to be forgotten)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

 
To exercise any of these rights, contact us at:
devildetail77@gmail.com
 
 
12. Policy Updates
 
We may update this policy occasionally.
Changes will be posted on this page with a new Last Updated date.
 
 
13. Contact Us
 
For questions about this Privacy Policy or how we handle your data:
 
Devil In The Detail
Castlelaurie Street, Falkirk, FK2 7XJ
Email: devildetail77@gmail.com

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